Shipping policy

Last Updated: 25 June 2026

Welcome to Kraftholic. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During sales, festive seasons, or high-order volumes, processing times may be slightly delayed.

Shipping Locations

We currently ship across India.

For international shipping inquiries, please contact our customer support before placing an order.

Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location and order value.
  • Free shipping offers, if applicable, will be displayed during checkout.

Estimated Delivery Time

Location Estimated Delivery Time
Metro Cities 3–7 Business Days
Other Cities & Towns 5–10 Business Days
Remote Areas 7–15 Business Days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS (if provided during checkout). You can use this tracking number to monitor your shipment status.

Delivery Delays

While we strive to ensure timely deliveries, Kraftholic is not responsible for delays caused by:

  • Courier partner issues
  • Natural disasters
  • Government restrictions
  • Public holidays
  • Incorrect shipping information provided by the customer

Incorrect Shipping Address

Customers are responsible for providing accurate shipping details. If an incorrect address is provided, please contact us immediately. Address changes may not be possible once the order has been dispatched.

Damaged or Lost Packages

If your package arrives damaged or appears lost in transit:

  1. Contact us within 48 hours of delivery.
  2. Share your order number and relevant photos (if applicable).
  3. Our team will investigate and assist with a resolution.

Partial Deliveries

If your order contains multiple items, they may be shipped separately depending on product availability and warehouse location.

Contact Us

Kraftholic Customer Support

📧 Email: Kraftholic1@gmail.com
📞 Phone: +91 97857 77790

We appreciate your trust in Kraftholic and thank you for shopping with us. 💛